If you encounter behavior that breaks our Fair Play & Community Guidelines, you can submit a report using one of the methods below.
How to Report a Player
You can report a player in two ways:
Reporting via Site
Use the report feature located in the bottom right corner on this support website.
Email Submission
You may also send a report via email to our support team ([email protected]). This method is useful if you need to attach additional files or provide more detailed context.
Discord Submission
You may submit a report through our official Discord server (https://discord.gg/stickwar). This is useful for quicker communication or if you need guidance before submitting a full report.
What to Include in Your Report
To ensure your report can be properly reviewed, you must provide clear and complete information. Reports that lack detail or evidence may not be processed.
Please include the following:
The username of the player you are reporting
The reason for the report (be specific)
The date and approximate time of the incident
Supporting evidence such as screenshots or video recordings
Reports must clearly state what rule or behavior is being violated. Submitting vague or incomplete reports will delay or prevent review.
Reportable Behaviors
You may report players for the following types of violations:
Dodging Matches
Cheating and Exploits
Match Manipulation
Account Sharing and Trading
Boosting and Alt Boosting
Rank Integrity Violations
Inappropriate Usernames
Punishment Evasion
Multiple Accounts on Leaderboard
AFK or Inactive Participation
For a full breakdown of these behaviors and how they are defined, please refer to our Fair Play & Community Guidelines.
Evidence Requirements
We require verifiable evidence to take action on any report. This includes, but is not limited to:
Screenshots
Video recordings
Clearly visible timestamps or contextual indicators
Evidence must be clear, consistent, and directly related to the reported behavior. Edited, cropped, or unclear submissions may not be accepted.
Why Was My Report Declined?
If your report was not accepted, it is usually due to one of the following reasons:
Insufficient or missing evidence
Evidence that cannot be verified within our systems
Contradictory or illogical evidence
Reports based solely on word of mouth or personal claims
We cannot take action based on hearsay. All reports must be supported by objective and verifiable proof.
Additionally, reports and their evidence are internally linked. If submitted evidence is found to be inconsistent, unverifiable, or contradictory, it may be classified as invalid. In such cases, the reports using the same evidence may also be considered invalid.
If you believe your report was declined incorrectly, you should carefully review your own evidence before submitting. Make sure it is logical, consistent, and does not contradict itself. Try to verify whether the situation you are reporting can be clearly supported by what you are providing. In some cases, doing your own research and double checking your evidence beforehand may help you understand why a report could be declined.