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Fair Play & Community Guidelines

This document has two parts. Part A is a plain language summary written for Players who want to understand the rules without reading the full text. Part B is the full Fair Play & Community Guidelines, which is the authoritative version and the one that controls in the event of any disagreement between the two parts.


Part A. Player Summary

This is the short version. If anything below is unclear, the full Guidelines in Part B are the controlling document.

The short version

Stick War: Saga is built on fair competition between Players of comparable skill. Play your own Account, play to win, treat people with respect, and do not break the game. Almost every rule below comes down to one of those four things.

What is not allowed

Dodging matches

If you accept a queue, play the match. Leaving in the queue, on the loading screen, or in the opening seconds of a match because you saw an opponent or matchup you did not like counts as Dodging. Doing it once because your power went out is fine. Doing it every time you face a tough opponent is not. Repeat Dodging will result in queue restrictions, Elo loss, and, for persistent offenders, removal from the Leaderboard.

Cheating and exploits

No modified clients, no automation tools, no scripts, no macros, no memory editors, no software that reads from or writes to the game's files or network traffic. No farming a bug for an in-game advantage after we have acknowledged it, or after you reasonably know that the behavior is unintended. No playing on or distributing unreleased content.

Finding a bug and reporting it is welcome. Abusing it once you have found it is Cheating.

Match manipulation

No win-trading. No throwing matches to raise a friend's Elo or matchmaking difficulty. No coordinated forfeits. No tanking a tournament match on purpose. Both sides of a fixed match are sanctioned, not only the winner.

Account sharing, trading, and sale

Your Account is for you. One person, one Account. Do not log into anyone else's Account, do not allow anyone to log into yours, do not buy or sell Accounts, do not gift or lend Accounts, and do not advertise any of the above.

Important. If you share your Account and the person you shared it with breaks the rules, that is on you. "My brother used it," "I sold the Account to someone else," and "my friend was the one cheating" are not accepted as defenses. The Account Holder is responsible for every action that takes place on the Account, without exception. If you hand your Account to another person, you accept full responsibility for whatever they do with it.

Boosting and Alt Accounts

No paying another person to raise your rank. No raising another person's rank for them. No queueing into a friend to lose on purpose. No smurfing on a low-rank Alt to farm weaker Players. No using a second Account to scout opponents. No using a second Account to play while your primary is suspended. No occupying multiple positions on the same Leaderboard.

If we detect a single person running multiple Accounts on the Top 100 1v1 or Top 100 2v2 Leaderboard, all Alt Accounts will be frozen and their Elo will be reset. Your primary Account is the one with the longest verified play history. Every other Account associated with you is treated as an Alt.

De-ranking

Do not lose on purpose to be matched against weaker opponents. Indicators include obvious surrender patterns, deliberately useless builds across multiple matches, and going AFK immediately after queue acceptance. Genuinely struggling, learning a new strategy, or returning after a long absence is not De-ranking. Tanking on purpose is.

Inappropriate usernames

No profanity, slurs, or hate speech. No sexual or graphically violent content. No impersonation of staff or other Players. No advertising or promotional links. No doxing. If we find a prohibited username, the Account will be renamed without notice. Serious cases, such as slurs, explicit material, or the doxing of another Player, will receive an additional Sanction on top of the rename.

AFK and inactive participation

If you join a match, play it. Idling, bot-style farming, and persistent inactivity are prohibited. A single disconnect or a one-time real-life interruption is not a violation. A pattern of joining matches and contributing nothing is.

Punishment evasion

If your Account is suspended or banned, you do not get to come back on a new Account, a VPN, a spoofed device, or another person's Account. Confirmed evasion extends the original Sanction, applies the same Sanction to the evading Account, and may convert a temporary suspension into a permanent ban.

Harassment, threats, and abuse

No slurs, hate speech, or sustained personal abuse directed at other Players, members of staff, or community moderators, in any space connected to Stick War: Saga. Threats of real-world violence, and the sharing of another Player's personal information without consent, may result in an immediate permanent ban without prior warning.

Misuse of our brand and intellectual property

No NSFW, defamatory, or deliberately misleading content using Stick War: Saga assets, characters, or branding. No suggesting an official partnership or endorsement where none exists. No commercial use of our assets without a license from us. Ordinary fan content, streams, replays, and non-commercial fan art are not restricted.

Unauthorized leaks

If you gain access to unreleased content, beta builds, internal documents, or any other material identified by us as confidential, do not publish, share, or sell it. It does not matter whether you obtained it lawfully through a closed beta or unlawfully through a leaked build. Serious leaks may result in a permanent ban and, where applicable law permits, legal action.

The catch-all

If your conduct, in or out of the game, is, in our reasonable judgment, harmful to the community, to competitive integrity, or to the Stick War: Saga brand, we may act on it even where the rule is not listed above. This is not a license to punish honest mistakes or ordinary disagreement. It is there to address new kinds of bad behavior that the specific rules do not yet cover.

How to report a Player

We rely on Player reports to identify and act on violations of these Guidelines. If you encounter conduct that you believe breaks the rules, you may submit a report through any of the following channels.

  1. The Stick War: Saga help center. Use the chat widget located in the bottom-right corner of the help center site. You may either fill out a support ticket or start a live chat, and submit your report there.

  2. Email. Send your report to [email protected]. Use this method if you need to attach files or provide more detailed context than the chat widget allows.

  3. The official Discord server. Submit a report through the Stick War: Saga Discord at https://discord.gg/stickwar. This is useful for quicker communication or where you need guidance on putting a report together before submitting it formally.

What your report must include

Every report must include the following. Reports that are missing this information cannot be processed.

  • the username of the Player you are reporting;

  • which rule from Part B you believe was broken, and what the Player did;

  • the date and approximate time of the incident;

  • the mode in which the incident occurred (1v1 ranked, 2v2 ranked, deathmatch, casual, tournament, or a community channel);

  • supporting evidence.

What counts as evidence

We require verifiable evidence to act on a report. Acceptable evidence includes, without limitation:

  • screenshots showing the offending Account's username, the relevant in-game state, and a clear timestamp;

  • video recordings, with audio where relevant;

  • replay identifiers, where available;

  • any other contextual indicator that allows us to locate and verify the incident in our records.

Evidence must be clear, consistent, and directly related to the reported conduct. Edited, cropped, obscured, or otherwise unclear submissions may not be accepted.

Why a report may be declined

Common reasons a report is declined:

  • the evidence is missing, insufficient, or too vague to identify the incident;

  • the evidence cannot be verified within our systems, for example because the username, time, or mode does not match any record we hold;

  • the evidence is internally contradictory or logically inconsistent;

  • the report is based on word of mouth, secondhand accounts, or personal claims without independent verification.

We cannot act on hearsay. Every action we take must be supported by objective and verifiable proof.

Reports and their underlying evidence are internally linked. Where a piece of evidence is found to be inconsistent, unverifiable, or contradictory, it may be classified as invalid; other reports that rely on the same evidence may, as a result, also be classified as invalid. If your report was declined, the most useful thing to do before resubmitting is to review your own evidence carefully and confirm that it actually supports what you are claiming. Independent verification of your own evidence will often clarify why a report was not accepted.

What happens to rule-breakers

Depending on the nature, severity, and frequency of the violation, the Sanction may be any of the following:

  • a warning;

  • a temporary queue or matchmaking restriction;

  • a forced username change;

  • a partial or full Elo reset;

  • a Leaderboard rollback (Top 100 1v1 or Top 100 2v2 may be rolled back to a previous state to undo damage caused by Alt Accounts or Boosting; affected Players are not compensated for lost positions);

  • the freezing of one or more Alt Accounts;

  • a temporary suspension of the Account, ranging from 24 hours to several months;

  • a permanent ban of the Account and, where appropriate, a device-level or hardware-level restriction to prevent re-registration.

Permanent bans issued for Cheating, Match Manipulation, evasion of a prior ban, or serious harassment are not subject to appeal. Other Sanctions may be appealed once, within 30 days of issuance, through the channels listed above. Appeals are reviewed by a member of our staff who was not involved in the original decision. Filing an appeal does not, by itself, suspend the Sanction.

A few other things worth knowing

  • These Guidelines apply to you the moment you create or use an Account, and from May 25, 2026 onwards for any continued play.

  • They apply in-game, in our official community channels, and to conduct outside the game where that conduct can reasonably be linked back to Stick War: Saga or to another Player.

  • Tournament rules may add to these Guidelines but may not override them.

  • The English version is the authoritative version. Translations are provided for convenience.

  • We may amend these Guidelines from time to time, and we will announce material amendments at least seven (7) days before they take effect, except where an immediate amendment is necessary to address an ongoing harm to the community.

If anything in this summary is unclear, the full Guidelines in Part B below are the controlling version. You can reach us through any of the channels in the reporting section above.


Part B. Full Fair Play & Community Guidelines

1. Background and Purpose

1.1 Protecting the Community

Stick War: Saga is built around fair competition between Players of comparable skill, and around a community in which everyone can participate without fear of harassment, manipulation, or exploitation. The behavior of a small number of individuals, through Cheating, Account abuse, Match Manipulation, or other prohibited conduct, can damage that environment for everyone. The purpose of these Fair Play & Community Guidelines (the "Guidelines") is to codify the rules, practices, and consequences designed to protect the Players, the integrity of the Leaderboard, and the wider Stick War: Saga community.

1.2 Binding Effect

These Guidelines are a binding agreement between you and Max Games Studios ("Max Games," "we," or "us"). You accept and agree to be bound by these Guidelines by (a) creating or continuing to use a Stick War: Saga Account, (b) participating in any ranked, casual, or tournament play, or (c) accessing any Stick War: Saga service, including matchmaking, replays, Leaderboards, and community channels operated by us. Continued play after the Effective Date listed at the top of this document constitutes acceptance of this version.

1.3 Consequences for Violations

You accept and agree that we have the right to (a) monitor compliance with these Guidelines, our Terms of Service, and any tournament-specific or event-specific rules; (b) investigate, or have our representatives investigate, any suspected violation; and (c) where appropriate, impose any of the Sanctions described in Section 4. We may act without prior notice where the conduct in question is ongoing or where notice would compromise an investigation.


2. Application of These Guidelines

2.1 Application to Players

These Guidelines apply to every person who creates or uses a Stick War: Saga Account, including ranked Players, casual Players, Leaderboard participants, tournament competitors, content creators streaming or recording the game, and any person interacting in official community channels operated by Max Games. In these Guidelines, each such person is referred to as a "Player."

2.2 Application to Competitions and Modes

These Guidelines apply to all forms of play in Stick War: Saga, including 1v1 ranked, 2v2 ranked, deathmatch, casual matches, tournaments organized or sanctioned by Max Games, and any future competitive mode introduced by Max Games. Where a specific tournament publishes additional rules, those rules apply in addition to, and not in place of, these Guidelines.

2.3 Application in Time

These Guidelines apply to conduct that occurs on or after the Effective Date listed at the top of this document. Conduct that occurred before the Effective Date is governed by the prior version of the Guidelines (December 29, 2025). Max Games reserves the right to act on serious prior violations that come to its attention after the Effective Date, particularly where the conduct involved Cheating, Match Manipulation, or repeated rule-breaking.

2.4 Where These Guidelines Apply

These Guidelines apply in-game, in any official Stick War: Saga community channel operated by Max Games, and to conduct outside the game where that conduct (a) is directed at another Player or member of staff, (b) involves the misuse of an Account, an exploit, or confidential material, or (c) is reasonably likely to damage the integrity of Stick War: Saga competition or the reputation of Max Games.

2.5 Definitions

For the purposes of these Guidelines, the following capitalized terms have the meanings set out below.

  • "Account" means any registered Stick War: Saga profile, including its associated Elo, Leaderboard standing, cosmetics, and progression data.

  • "Account Holder" means the single natural person who created an Account and who is responsible for all activity on that Account at all times.

  • "Alt Account" or "Alternate Account" means any Account, other than a Player's primary Account, that is owned, controlled, or used by the same person, or that is being used to circumvent these Guidelines.

  • "Boosting" means any arrangement, paid or unpaid, in which the rank, Elo, or Leaderboard standing of one Account is artificially raised through the actions of a different person, whether by playing on that Account directly or by intentionally losing to it.

  • "Cheating" means the use of any in-game or out-of-game method, technique, software, hardware, or technology that affects the outcome of a match or that confers a personal or team advantage not available to other Players through ordinary play. Examples include modified clients, automation scripts, memory editors, bug exploitation, and access to unreleased content.

  • "De-ranking" means intentionally losing matches, surrendering early, or otherwise underperforming in order to lower a Player's Elo or rank so as to be matched against weaker opponents.

  • "Dodging" means leaving, force-quitting, or disconnecting from the queue, the loading screen, or the opening seconds of a match in order to avoid a specific opponent, map, matchup, or expected outcome.

  • "Elo" means a Player's numerical skill rating in any ranked mode of Stick War: Saga, calculated according to the system described in the in-game help.

  • "Leaderboard" means any of the public skill rankings displayed in Stick War: Saga, namely the Top 100 1v1 and the Top 100 2v2 boards, together with any future Leaderboard introduced by Max Games.

  • "Match Manipulation" means any arrangement between two or more Players to predetermine, influence, or distort the outcome of one or more matches, including win-trading, throwing for a friend, and coordinated forfeits.

  • "Sanction" means any of the corrective actions listed in Section 4, including warnings, Elo resets, Leaderboard rollbacks, temporary suspensions, and permanent bans.

  • "You" means the individual reading and bound by these Guidelines.


3. Conduct Rules

3.1 General Obligation of Fair Play

Players must, at all times, conduct themselves in a manner consistent with the spirit of fair competition. Players are required to play their own Account, to play to win, to treat opponents and members of staff with respect, and to follow the instructions of any tournament official or community moderator acting on behalf of Max Games.

3.2 Dodging Matches

Players may not leave or disconnect from the queue, from the loading screen, or from the opening of a match for the purpose of avoiding a particular opponent, map, matchup, or anticipated outcome. The matchmaker treats every accepted queue as a commitment to play.

Repeated Dodging will result in escalating penalties, beginning with short queue restrictions and progressing through Elo loss, ranked suspensions, and, for persistent offenders, removal from the Leaderboard. Genuine technical failures, such as a crash, a power loss, or a forced disconnect, are not Dodging. However, a pattern of "technical issues" that consistently appears against particular opponents or on particular maps will be treated as Dodging.

3.3 Cheating and Exploits

Cheating, as defined in Section 2.5, is strictly prohibited. Without limiting the generality of the foregoing, Players may not:

  • use, install, distribute, or promote any third-party software that reads from or writes to the game's memory, modifies its files, or interferes with its network traffic;

  • automate any in-game action through scripts, macros, hardware features, or input simulators that perform decisions a human Player would otherwise have to make;

  • exploit a bug, glitch, or unintended interaction that confers an in-game advantage, after that bug has been publicly acknowledged by Max Games or after the Player knew or reasonably should have known that the behavior was unintended;

  • access, distribute, or play on unreleased content, including unannounced units, maps, modes, cosmetics, or balance changes obtained through data mining, leaks, or unauthorized access.

Honest discovery and good-faith reporting of a bug is not a violation of this rule. Continued exploitation of the bug after discovery, or sharing the exploit with the intent that other Players use it competitively, is.

3.4 Match Manipulation

Players may not engage in Match Manipulation, as defined in Section 2.5. This includes, without limitation, win-trading, throwing a match to lower a friend's matchmaking difficulty or to raise their Elo, coordinating forfeits across multiple matches, and intentionally losing in tournaments. Match Manipulation will be treated as one of the most serious categories of violation and is grounds for a permanent ban of every Account involved, on both sides of the arrangement.

3.5 Account Sharing, Trading, and Sale

Each Account is intended for use by one natural person, the Account Holder. Players may not:

  • log into, or allow another person to log into, an Account that is not their own;

  • purchase, sell, gift, lend, rent, or otherwise transfer an Account, or any portion of an Account's progression, Elo, Leaderboard standing, or cosmetics;

  • advertise, broker, or facilitate any of the foregoing in any community channel, marketplace, or external service.

3.5.1 Responsibility of the Account Holder. The Account Holder is responsible for all activity that takes place on their Account at all times, without exception. Where an Account is found to be shared, lent, sold, or otherwise used by a person other than the Account Holder, and a violation of these Guidelines occurs on that Account, the Sanction is applied to the Account Holder and to the Account itself. Statements such as "I gave my Account to a friend and they cheated on it," "my brother used my Account and got banned," "the buyer of the Account broke the rules," or any equivalent, are not a defense, will not be accepted, and will not reduce the Sanction. By sharing or transferring an Account in violation of this rule, the Account Holder accepts full responsibility for everything that happens on it.

3.5.2 Additional consequences. Where an Account is found to be shared, traded, or sold, the Account may additionally be reset, suspended, or permanently banned, and any in-game items or progression on that Account may be removed without compensation.

3.6 Boosting and Alt-Account Abuse

Boosting, as defined in Section 2.5, is prohibited in every form. This rule applies to the person being boosted, to the person performing the boost, to any person acting as an intermediary, and to any person knowingly queueing into and losing to a boosting party.

Use of Alt Accounts to manipulate matchmaking is likewise prohibited. This includes, without limitation:

  • maintaining a low-rank Alt Account in order to play against weaker opponents (commonly known as "smurfing");

  • using an Alt Account to scout or pre-empt opponents;

  • using an Alt Account to evade a Sanction issued against a primary Account;

  • using an Alt Account to occupy multiple positions on the Top 100 1v1 or Top 100 2v2 Leaderboard.

3.6.1 Detection and enforcement of Alt Accounts. Where Max Games detects that a single person controls multiple Accounts on the Leaderboard, all Alt Accounts will be frozen and their Elo will be reset. The Player's primary Account will be identified as the Account with the longest verified play history; every other Account associated with that person will be treated as an Alt Account for the purposes of this rule. Where the detection involves Boosting, ban evasion, or Match Manipulation, additional Sanctions under Sections 3.4, 3.5, or 3.10 may apply.

3.7 Rank Integrity

Players are required to compete at their genuine skill level. De-ranking, as defined in Section 2.5, is prohibited, whether performed on a primary Account or an Alt Account. Indicators of De-ranking include unusual loss patterns, intentional early surrenders, deliberately ineffective unit compositions sustained across multiple matches, and AFK behavior immediately after queue acceptance.

A Player who is genuinely struggling, learning a new strategy, or returning after a long absence is not De-ranking. The rule targets intentional underperformance, not honest losses.

3.8 Usernames

A Stick War: Saga username is the primary identifier of a Player and is visible on every match screen, every Leaderboard position, and every report. Usernames must not contain:

  • profanity, slurs, or hate speech directed at any protected group;

  • sexual or graphically violent content;

  • impersonation of Max Games staff, well-known community members, or other Players;

  • advertising, promotional links, or solicitation; or

  • any content that would, if shown on a public Leaderboard, embarrass an ordinary viewer.

Where Max Games identifies a prohibited username, the Account may be renamed without prior notice. Repeated offenses, or particularly serious content such as slurs, explicit material, or the doxing of another Player, may result in a Sanction in addition to the rename.

3.9 AFK and Inactive Participation

Players who join a match are expected to participate in it. AFK behavior, deliberate inactivity, idling for in-match rewards, and bot-style farming patterns are all prohibited. A single disconnect or a genuine real-world interruption is not a violation. A sustained pattern of joining matches and contributing nothing is.

3.10 Punishment Evasion

A Player who is subject to a Sanction may not attempt to circumvent that Sanction. Prohibited evasion includes, without limitation:

  • creating or using an Alt Account to play while a primary Account is suspended;

  • using a VPN, hardware spoofing tool, or new device fingerprint to evade an Account-level or device-level restriction;

  • recovering progression, Elo, or cosmetics from a banned Account by transferring them to another Account;

  • engaging another Player to play on your behalf during the period of your Sanction.

A confirmed evasion attempt extends the original Sanction, applies the same Sanction to the evading Account, and, where the original Sanction was a temporary suspension, may convert that Sanction into a permanent ban.

3.11 Harassment, Threats, and Abuse

Players may not direct harassment, threats, slurs, hate speech, or sustained personal abuse at any other Player, any member of staff, or any community moderator. This rule applies in any community channel operated by or associated with Max Games, and in any other forum where the conduct can reasonably be linked to a Player's Stick War: Saga Account. Threats of real-world violence, and the sharing of another Player's personal information without consent, are treated with particular seriousness and may result in an immediate permanent ban without prior warning.

3.12 Misuse of Brand and Intellectual Property

Players may not (a) create, distribute, or promote NSFW, defamatory, or deliberately misleading content using Stick War: Saga assets, characters, or branding; (b) use Stick War: Saga branding in a manner that suggests official endorsement, sponsorship, or partnership where none exists; or (c) commercialize Stick War: Saga assets without a license from Max Games. Ordinary fan content, replays, streams, and non-commercial fan art are not restricted by this rule.

3.13 Unauthorized Leaks and Confidential Information

Players who, by any means, gain access to unreleased campaign content, internal balance documents, unannounced features, beta builds, or any other material identified by Max Games as confidential, may not publish, share, sell, or otherwise distribute that material. This rule applies whether the Player obtained the material lawfully, for example through a closed beta, or unlawfully, for example through a leaked build. Serious leaks may result in a permanent ban and, where applicable law permits, legal action.

3.14 Catch-All

Max Games may take action against an Account at its discretion where a Player's conduct, in or out of the game, is, in its reasonable judgment, harmful to the community, to the integrity of competition, or to the Stick War: Saga brand, even where that conduct is not specifically described above. This provision is intended to address novel forms of misconduct that the specific rules in Sections 3.1 through 3.13 do not yet cover. It is not intended to allow Sanctions for ordinary disagreement, criticism, or honest mistakes.


4. Investigations, Reporting, and Consequences

4.1 Reporting a Player

Max Games relies on Player reports to identify and act on violations of these Guidelines. If you encounter conduct that you believe breaks these Guidelines, you may submit a report through any of the following channels.

  1. The Stick War: Saga help center. Use the chat widget located in the bottom-right corner of the help center website. You may either fill out a support ticket or start a live chat, and submit your report there.

  2. Email. Send your report to [email protected]. This method is useful where you need to attach files or provide more detailed context than the chat widget allows.

  3. The official Discord server. Submit a report through the Stick War: Saga Discord at https://discord.gg/stickwar. This is useful for quicker communication or where you need guidance on putting a report together before submitting it formally.

4.2 What to Include in a Report

To ensure a report can be properly reviewed, it must include clear and complete information. Reports that lack detail or evidence may not be processed. A complete report includes:

  • the username of the Player being reported;

  • the specific rule from Section 3 that you believe was violated, together with a short description of the conduct;

  • the date and approximate time of the incident;

  • the mode in which the incident occurred (1v1 ranked, 2v2 ranked, deathmatch, casual, tournament, or a community channel);

  • supporting evidence as described in Section 4.4.

Reports must clearly state what rule or behavior is being violated. Vague reports, reports without evidence, and reports that consist only of accusations will not be processed.

4.3 Reportable Behaviors

The following violations may be reported through the channels in Section 4.1. The full definitions and standards for each are set out in Section 3.

  • Dodging Matches (Section 3.2)

  • Cheating and Exploits (Section 3.3)

  • Match Manipulation (Section 3.4)

  • Account Sharing, Trading, and Sale (Section 3.5)

  • Boosting and Alt-Account Abuse (Section 3.6)

  • Rank Integrity Violations / De-ranking (Section 3.7)

  • Inappropriate Usernames (Section 3.8)

  • AFK or Inactive Participation (Section 3.9)

  • Punishment Evasion (Section 3.10)

  • Harassment, Threats, and Abuse (Section 3.11)

  • Multiple Accounts on the Leaderboard (Section 3.6, in combination with Section 3.10 where applicable)

4.4 Evidence Requirements

Max Games requires verifiable evidence to take action on any report. Acceptable evidence includes, without limitation:

  • screenshots showing the offending Account's username, the relevant in-game state, and a clear timestamp;

  • video recordings of the incident, with audio where relevant;

  • replay identifiers, where available;

  • any other contextual indicator that allows Max Games to locate and verify the incident in its records.

Evidence must be clear, consistent, and directly related to the reported conduct. Edited, cropped, obscured, or otherwise unclear submissions may not be accepted.

4.5 Why a Report May Be Declined

A report may be declined for any of the following reasons:

  • the evidence is missing, insufficient, or not specific enough to identify the incident;

  • the evidence cannot be verified within Max Games' systems, for example because the username, time, or mode does not match any record on file;

  • the evidence is internally contradictory or logically inconsistent;

  • the report is based on word of mouth, secondhand accounts, or personal claims without independent verification.

Max Games cannot take action based on hearsay. Every report must be supported by objective and verifiable proof.

Reports and their underlying evidence are internally linked in Max Games' systems. Where a particular piece of evidence is found to be inconsistent, unverifiable, or contradictory, that evidence may be classified as invalid; other reports that rely on the same evidence may, as a result, also be classified as invalid.

If you believe your report was declined incorrectly, carefully review your own evidence before resubmitting. Make sure that what you are providing is logical, consistent, and does not contradict itself, and that the situation you are reporting can be clearly supported by what you have on hand. Independent verification of your own evidence will often clarify why a report was not accepted.

4.6 Investigation and Cooperation

Where Max Games opens an investigation, the Players involved are expected to cooperate honestly, to preserve relevant evidence such as replays, and not to obstruct, mislead, or retaliate. Max Games may draw an adverse inference from a failure to cooperate or from the destruction of evidence.

4.7 Sanctions

Depending on the nature, severity, and frequency of the violation, the Sanction may be any one or more of the following:

  • a warning;

  • a temporary queue or matchmaking restriction;

  • removal of a username or other prohibited display element;

  • a partial or full Elo reset on the offending Account;

  • a Leaderboard rollback, as described in Section 4.8;

  • the freezing of one or more Alt Accounts;

  • a temporary suspension of the Account, ranging from 24 hours to several months;

  • a permanent ban of the Account and, where appropriate, a device-level or hardware-level restriction to prevent re-registration.

4.8 Leaderboard Rollback

Where Alt Accounts, Boosting, or Match Manipulation have distorted the Top 100 1v1 or Top 100 2v2 Leaderboard, Max Games may roll affected positions back to a previous state. The depth of the rollback depends on the scale of the violation: a single Alt Account may produce a localized adjustment, while a coordinated network of Accounts may require a rollback of the Top 30 or larger. Affected Players will not receive compensation for Elo or position lost as a result of a Sanction issued against them.

4.9 Aggravating and Mitigating Factors

In setting the appropriate Sanction, Max Games will consider, among other things, the seriousness of the conduct, whether it was deliberate, reckless, or negligent, the harm caused to other Players or to the integrity of competition, whether the Player has prior violations, whether the Player cooperated with the investigation, and whether the Player took prompt steps to remedy the harm.

4.10 Permanent Bans Are Permanent

Permanent bans issued for Cheating, Match Manipulation, evasion of a prior ban, or serious harassment are not subject to appeal. Other Sanctions may be appealed once through the channels listed in Section 4.1, within thirty (30) days of issuance. Appeals are reviewed by a member of Max Games staff who was not involved in the original decision. Submitting an appeal does not, by itself, suspend the Sanction.

4.11 Public Decisions

Max Games may, at its discretion, publish a summary of a Sanction where doing so serves the community's interest in understanding how these Guidelines are enforced. Where Max Games does, the summary will describe the conduct and the Sanction in general terms; it will not include personal information beyond the Account name unless the Player has consented or unless disclosure is required by law.


5. Other Rules and Changes

5.1 Relationship to Other Agreements

These Guidelines apply in addition to the Stick War: Saga Terms of Service, the Max Games Privacy Policy, the rules of any platform on which Stick War: Saga is distributed (including the Google Play, Apple App Store, and Steam terms), and any tournament-specific rules. Where a conflict arises, the more restrictive provision applies.

5.2 Amendments

Max Games may amend these Guidelines from time to time. Material amendments will be announced through official community channels at least seven (7) days before they take effect, except where an immediate amendment is necessary to address an ongoing harm to the community. The version number and Effective Date at the top of this document indicate the version in force.

5.3 English Language

The English-language version of these Guidelines is the authoritative version. Translations are provided for convenience only. Where a translation conflicts with the English version, the English version controls.

5.4 Severability

If any provision of these Guidelines is held to be invalid or unenforceable, the remaining provisions remain in full force and effect.

5.5 Contact

Questions about these Guidelines, requests for clarification, and appeals may be submitted through any of the channels listed in Section 4.1.


Stick War: Saga and all related trademarks are property of Max Games Studios. This document takes effect on May 25, 2026 and supersedes all prior versions.

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